St. Ann’s Road Surgery will be closed on 25/05/2020 due to Bank Holiday.
What’s the risk of coronavirus in the UK?
The UK Chief Medical Officers have raised the risk to the public from low to moderate.
Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.
What’s the risk of coronavirus for travellers?
There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus.
See the NHS.uk coronavirus advice for travellers.
Symptoms of coronavirus
The symptoms of coronavirus are:
- a cough
- a high temperature
- shortness of breath
But these symptoms do not necessarily mean you have the illness.
The symptoms are similar to other illnesses that are much more common, such as cold and flu.
Check if you need medical help
NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.
Use this service if:
- you think you might have coronavirus
- in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see the NHS.uk coronavirus advice for travellers
- you’ve been in close contact with someone with coronavirus
Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
How to self-isolate if you’re asked to
If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).
This means you should:
- stay at home
- not go to work, school or public places
- not use public transport or taxis
- ask friends, family members or delivery services to do errands for you
- try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food
You may need to do this for up to 14 days to help reduce the possible spread of infection.
Read more coronavirus self-isolation advice.
How coronavirus is spread
Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person.
Similar viruses are spread in cough droplets.
It’s very unlikely it can be spread through things like packages or food.
Do I need to avoid public places?
Most people can continue to go to work, school and other public places.
You only need to stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.
How to avoid catching or spreading coronavirus
- wash your hands with soap and water often – do this for at least 20 seconds
- always wash your hands when you get home or into work
- use hand sanitiser gel if soap and water are not available
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin straight away and wash your hands afterwards
- try to avoid close contact with people who are unwell
- do not touch your eyes, nose or mouth if your hands are not clean
Treatment for coronavirus
There is currently no specific treatment for coronavirus.
Antibiotics do not help, as they do not work against viruses.
Treatment aims to relieve the symptoms while your body fights the illness.
You’ll need to stay in isolation away from other people until you’ve recovered.
Page last reviewed: 3 March 2020
Please note our opening schedule until Thursday 2 January 2020 below, when the usual schedule will resume.
|Tuesday 24 December 2019||8.00am – 6.30pm|
|Wednesday 25 December 2019||CLOSED|
|Thursday 26 December 2019||CLOSED|
|Friday 27 December 2019||8.00am – 6.30pm|
|Saturday 28 December 2019||9.00am – 1.00pm|
|Sunday 29 December 2019||CLOSED|
|Monday 30 December 2019||8.00am – 6.30pm|
|Tuesday 31 December 2019||8.00am – 6.30pm|
|Wednesday 1 January 2020||CLOSED|
|Thursday 2 January 2020||8.00am – 6.30pm|
Please note our opening schedule until Wednesday 2 January 2019 below, after which the usual schedule will resume for each practice from Thurs 3 January 2019.
|Monday 24 December 2018||8.00am – 6.30pm|
|Tuesday 25 December 2018||CLOSED|
|Wednesday 26 December 2018||CLOSED|
|Thursday 27 December 2018||8.00am – 6.30pm|
|Friday 28 December 2018||8.00am – 6.30pm|
|Saturday 29 December 2018||9.00am – 1.00pm|
|Sunday 30 December 2018||CLOSED|
|Monday 31 December 2018||8.00am – 6.30pm|
|Tuesday 1 January 2019||CLOSED|
|Wednesday 2 January 2019||8.00am – 6.30pm|
Need to see a GP or nurse in the evening or at the weekend?
Appointments are now available for all patients registered at any Haringey practice.
Monday to Friday: 6:30pm – 8:30pm
Saturday and Sunday: 8:00am to 8:00pm
Contact your GP practice or call 0330 053 9499 during the above hub opening hours to book an appointment at one of four locations. Please note opening hours will vary between hubs:
- Bounds Green Group Practice, Gordon Road, London N11 2PF
- Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW
- Queenswood Medical Practice, 151 Park Road, London N8 8JD
- Lawrence House Surgery, 107 Philip Lane, Tottenham , London, N15 4JR
You can make an appointment if you are registered at any practice in Haringey. You will be able to see a local Haringey GP or healthcare professional. It may be someone from your practice, and if not, it will be another local GP, Practice Nurse or Healthcare Assistant.
Please note that St. Ann’s Road Surgery will be operating the following schedule till Tuesday 29 May 2018, after which the usual schedule will resume:
Saturday 26th May 2018: 12.00pm-4.00pm
Sunday 27th May 2018: closed
Monday 28th May 2018 (Bank Holiday): closed
Please note that St. Ann’s Road Surgery will be operating the following schedule till Tuesday 3rd April 2018, after which the usual schedule will resume:
- Friday 30th March 2018 (Bank Holiday): closed
- Saturday 31st March 2018: 12.00pm-4.00pm
- Sunday 1st April 2018: closed
- Monday 2nd April 2018 (Bank Holiday): closed
Update: 10.40am on Tuesday 6 March 2018: This issue has now been resolved and normal service has resumed.
Update: 8.00am on Tuesday 6 March 2018: Telephones down
There is a national telephony issue affecting over 200 GP surgeries today, this is directly affecting St Ann’s Road Surgery.
Thanks for your patience whilst we continue to work with our provider to get this fixed as soon as possible, and we’ll keep you updated here and on our Twitter channel.
If you need more urgent help, please either email your practice (see below), or you can call 111 for any issues that cannot wait to see or speak to your GP. For medical emergencies, dial 999. Thank you.
Email us: firstname.lastname@example.org
CQC’s new programme of inspections of England based GP practices focuses on rating according to whether they are safe, effective, caring, responsive and well led. Inspectors rated St Ann’s Road Surgery “Good” for being well led and responsive to people’s needs.
Professor Steve Field, Chief Inspector of General Practice said “We carried out an announced comprehensive inspection at St Ann’s Road Surgery on 31 October 2017. Overall the practice was rated as Good.”
The findings were as follows:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
- The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
- Information about services and how to complain was available.
- Improvements were made to the quality of care as a result of complaints and concerns.
- The practice proactively sought feedback from staff and patients, which it acted on.
- The practice had strong and visible clinical and managerial leadership and governance arrangements.
- There was a strong focus on continuous learning and improvement at all levels of the organisation.
- The practice used innovative and proactive methods to improve patient outcomes and worked with other local and national healthcare providers to share best practice.
- The practice used information technology systems to monitor and improve the quality of care. The electronic dashboard used across the provider group was an effective tool for understanding the practice’s comparative performance across a range of clinical indicators and had provided access to bespoke searches relevant to medicines management and effective care. This enabled the practice to readily identify when follow up tests and screening were due in the management of patients with long term conditions.
- The practice had used innovative and proactive methods to assure effective communication across the organisation. For example, the practice had initiated an online networking tool to share learning, information, ideas including social events and peer support. The provider was using this online tool to monitor the performance and utilising the resources, such as, managing the winter pressure or when the demand increased for appointments. The provider had sent the weekly and monthly staff bulletins. This provided them with any information about the practice including clinical updates, staffing matters, training opportunities and any changes within the practice group. An interactive on-line messaging system, ‘message my GP’ was available for patients to direct non-urgent queries to a GP with a response turnaround of up to 48 hours.
- Staff had access to a learning and development portfolio featuring face-to-face and web-based training programs tailored for each staff role. For example, fortnightly web-based training for healthcare assistants; development support for practice nurses; a development programme for practice managers and pharmacists and a fortnightly consultant led learning program for clinicians.