Monthly Archives: July 2016

Phone lines down – Wednesday 20 July 2016

Dear Patients,

We are experiencing a fault with our phone lines this morning and have reported this to our provider’s technical support department. We hope to have our lines back up and running without delay, and in the meanwhile we would appreciate your patience and understanding, thank you. We apologise for any inconvenience caused.

If you need to book an appointment or wish to send a message to your GP, we encourage you to do so online: ONLINE SERVICES >>

“Message My GP” is an easy and quick way of getting in touch with your GP without waiting in a queue, for non-urgent matters. You can also order repeat prescriptions, view your medical records and update your details using Online Services, at a time and place that is convenient to you. Our staff will be happy to demonstrate this to you if you would like them to do so, and you can also watch the helpful video below for more information.

Thank you for your understanding, and we will update once the issue has been resolved.

Kind regards,

Chestnuts Park Surgery Management